Coronavirus: Visitor Restrictions

Bristol Health is taking the necessary measures to keep patients and visitors safe, encouraging hand cleaning and the mandatory wearing of protective masks to reduce the spread of the coronavirus in the healthcare setting. These measures are to protect our patients, visitors and staff.  The Centers for Disease Control and Prevention is recommending anyone who is returning from an area affected by the coronavirus isolate themselves to reduce the chances of spreading the virus.

Bristol Hospital Inpatient Visitor Restrictions

Our Compassionate Visitation policy is in effect.

Visitor Provisions:
  • Visitors of Bristol Hospital shall comply with all reasonable requirements imposed by the hospital to minimize the potential spread of infection and ensure safety for our patients, visitors, and staff.  This includes the use of hand sanitizer upon entry of our organization, wearing of appropriate Personal Protective Equipment (PPE), which include the requirement of wearing a mask over their nose and mouth at all times. Those that do not follow these provisions will be asked to leave.
  • All visitors need to be 18 years of age or older
  • For those wishing to send items to a patient, we will accept flowers, cards and mylar balloons (no latex)

Hospital In-Patient Units (F, G, ICU)
  • Visitation will expand on Monday, May 24, 2021 from 2-8pm, seven days a week
  • We will allow one person at a time per patient. 
  • Humanitarian exceptions will be made on a case-by-case basis.  Requests for exceptions should be directed to the Nursing Supervisor as they arise.

Inpatient Hospice
  • 1 visitor per patient
  • Visitor must be 18 years of age or older

Behavioral Health (SBHU and Barnes)
  • Beginning May 24, 2021, visitors are being allowed for patients who have a 5+ day length of stay. 
  • Visitors must be COVID negative on the 5th day and are not a PUI for COVID.
  • The visitation hours will be as follows: Monday - Friday from 6-7pm and Saturday and Sunday from 1-2pm and 6-7pm. 
  • One visitor allowed per patient and visitors are not allowed to swap out during visitation hour.
Emergency Center
  • There are no set times for visits; all visits are solely at the discretion of the Emergency Center team
  • Only one visitor per patient.  Exceptions to be determined by ED staff.
  • Humanitarian exceptions will be made on a case-by-case basis. Requests for exceptions should be directed to the Nursing Supervisor as they arise.
Families are First Birthing Center
  • Each patient is allowed one support person (e.g. husband, significant other, family)
  • Support persons will be screened and must wear a mask and remain in the room
  • No other visitors are allowed
Center for Surgery
  • Patients are allowed one support person before and after surgery.
  • Visitors are allowed to wait in their designated waiting rooms or cafeteria. 

Hospital Outpatient Services
  • Main Hospital: Patients coming to Bristol Hospital for outpatient testing may be accompanied by one caregiver.
  • GI Institute: Patients coming to Bristol Hospital for appointments at our GI Institute may be accompanied by one caregiver.
  • Support persons will be screened and must wear a mask over their nose and mouth for the duration of their time at the facility.
  • Humanitarian exceptions will be made on a case-by-case basis. Requests for exceptions should be directed to the appropriate Department Director.

Ingraham Manor Visitor Restrictions

Ingraham Manor offers indoor, outdoor and virtual visits for residents and their loved ones. To schedule an indoor/outdoor visit or virtual call, please reach out to Noreen Schmidt at or 860.584.3451 or Recreation Department at 860.584.3450. Additionally, if your loved one meets criteria for a compassionate care visit, please contact Lisa Theriault at 860.584.3443 to discuss.

Outpatient Facilities Restrictions

OUTPATIENT DIAGNOSTICS: Only 1 support person, who must be 18 years of age or older, is allowed to accompany a patient undergoing outpatient diagnostic services. All patients and support persons will be screened.

IN-OFFICE VISITS: If you have an office visit, once onsite, you will be given a mask to wear for the duration of your time in the office.  Please avoid hand shaking and use hand sanitizer during your visit.

If you are healthy:
  • If possible, please do not visit the hospital or Emergency Center as visitor restrictions are in place.
  • If you have an appointment in one of our specialty or primary care practices or outpatient departments, please limit the people you bring with you to 1 person needed for transportation or assistance. We ask that you not bring children with you to your appointment.
  • For the safety of everyone, if you need to be driven to your appointment we ask that the driver wait in the car.
  • Avoid close contact with people who are sick.
  • Wash your hands frequently with soap and water, or use alcohol-based hand sanitizer.
If you are sick or experience respiratory or flu-like symptoms, e.g. fever, cough, shortness of breath, vomiting, body aches or headaches:
  • Contact your primary care provider’s office for potential screening.
  • Stay home.
  • Cover your cough or sneeze with a tissue, then throw it in the trash.
  • Clean and disinfect frequently-touched objects and surfaces.

VIRTUAL VISITS: Holding patient safety to the highest regard, we are offering virtual visits through Telehealth. A Telehealth visit can be done in the comfort of your home and allow you to connect with your individual provider concerning your health care needs. Click here to learn more on Telehealth.

Self-Isolation Information

The Centers for Disease Control and Prevention (CDC)  is recommending self-isolation for people with confirmed or suspected COVID-19, including those under investigation for the virus, who do not need to be hospitalized and who can receive care at home.

Self-isolation is a voluntary measure in which you remain home and away from work, school or other social and outdoor settings. While self-isolated, you closely monitor your health, including your temperature twice a day, for 14 days. Individuals returning from areas affected by the coronavirus are being asked to self-isolate.


  • Stay home except to get medical care. 
  • Separate yourself from other people and animals in your home. Stay in a specific room as much as possible and use a separate bathroom if available.
  • Wear a facemask
  • Avoid crowds, social activities and other group events.
  • Avoid all non-essential travel.
  • Always cover your coughs and sneezes by using a tissue. Throw it away when done.
  • Avoid sharing household items such as dishes, drinking glasses, cups, water bottles, utensils and bedding.
  • Clean all "high touch" surfaces every day. High touch surfaces include counters, tabletops, doorknobs, toilets, phones, computer, etc...
  • If you need to see your doctor or go to the Emergency Department, please call ahead.

Discontinuation of Self-Isolation

The CDC states that patients with confirmed COVID-19 should remain under home isolation precautions until the risk of secondary transmission to others is thought to be low. The decision to discontinue home isolation precautions should be made on a case-by-case basis, in consultation with healthcare providers and state and local health departments.

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