Care When You Need It

Emergency Care

The Emergency Center construction project continues to move forward, and we are proud to continue to remain open during construction. If you are experiencing a medical emergency, immediately call 9-1-1.

Emergency Center patients and visitors who have traveled to an area with COVID-19 spread and who have fever, cough or shortness of breath should identify themselves to hospital staff as possible Persons Under Investigation for the coronavirus. This will enable our staff to take precautionary treatment measures.

Bristol Hospital Emergency Center

In case of an emergency, call 911.

41 Brewster Rd
Bristol, CT 06010
Call: 860.585.3000

The entrance to the Emergency Center has been relocated to its permanent location which is accessible via the Newell Road entrance to the Bristol Hospital campus.

Due to the coronavirus, visitor restrictions are in effect. Click here to learn more.

Get Emergency Care - Virtually

Late at night and the urgent care is closed?  Wondering if you need hospital care but are just not sure? Need to see an emergency provider but are worried about the wait? Don't worry, we have you covered!

Bristol Health offers virtual Emergency Department visits from the comfort and safety of your home using your smartphone or camera-enabled device. You can see an emergency physician -- and they can see you, to assess you and provide care, as well as to determine if you need to come into the ED.

Call 860.585.3980 and provide information as requested.

Learn More on Our Telehealth Services

When to Visit the Emergency Center

Seek emergency care if you believe you have a life-threatening condition such as:
  • Chest pain
  • Difficulty breathing
  • Stroke
  • Severe wound
  • Head trauma
  • Major trauma
  • Severe bleeding
  • Fainting
  • ​Loss of vision
  • Seizures

If you're experiencing any of these symptoms, don't wait, immediately call 911.


Emergency Center/ Newell Road Construction Project

Bristol Hospital’s Emergency Center is expanding to bring you a more modern, state-of-the-art, family-oriented facility that will enhance the overall patient experience. 

After a brief change in accessing the Emergency Center entrance, patients can now return to entering at its permanent location which is accessible via the Newell Road entrance to the Bristol Hospital campus.

Where Can You Park During Construction?

We have prioritized accommodating patients and visitors during our construction phase.

What You Need to Know: Important Changes During Construction 

  • Cardiac rehab patients will enter through the hospital’s main entrance
  • All Emergency Center and Medical Office Building parking is valet only. ​Free valet parking is available at the Medical Office Building, Emergency Center and main hospital entrances.

Patient and Visitor Parking Locations

Free Valet Service 
  • Main Hospital entrance
  • Cancer Care Center
  • Goodwin Street, Medical Office Building
Self-Park Lots
  • Main Hospital entrance lot
  • Center for Surgery & Endoscopy entrance lot
  • Queen Street lot
  • Wound Care Center lot

More on the Expansion Project

Upon completion of the four phase project in 2021, the Emergency Center will double in size to 26,000 sq. ft. with a better patient flow and a more modern look and feel. It will feature a dedicated trauma room with two bays, 21 private exam rooms, five rooms dedicated to pediatric patients, two isolation rooms, a compassion room, a cardiology triage room and a behavioral health unit to provide emergency care related to mental health and substance abuse.

Learn More on the Complete Expansion


Here for the Community. Here for You.

Dr. Andrew Lim, a physician in the Emergency Center, has recognized a need in the Bristol community and is addressing it in a new and innovative way. Each day, Dr. Lim and his colleagues treat patients overdosing on opioids and heroin with the antidote, Narcan.

While this is standard protocol in hospital emergency rooms across the nation as the opioid epidemic reaches crisis levels, Dr. Lim and the Bristol Hospital Emergency Center are sending home a prescription for a second dose of Narcan to each patient who has been treated with Narcan for an overdose.

In addition to the prescription, Bristol Hospital provides personal follow-up with phone calls to patients one week and one month later to ensure they are seeking the help and assistance they need to address their substance abuse with the goal of preventing further emergency trips to the hospital.

Visits Per Day
On average, the Emergency Center sees 100 patients or more per day.
People receive care at our Emergency Center annually.
The Emergency Department boasts a 99% patient satisfaction rating.

News, Advice & Stories

Jul 08, 2021

Rock the Shot: After over 25,000 covid vaccines, still more to go

BRISTOL – State officials Thursday addressed covid variants, the importance of vaccination and vaccination incentives during a press conference at Bristol Hospital. Gov. Ned Lamont and Acting state Commissioner of Connecticut Department of Public Health Dr. Deidre Gifford joined Bristol Health President and CEO Kurt Barwis.

Read More

Apr 23, 2021

Bristol Health lab services on Route 6 moving across the street from current location

Bristol Health on Monday will be moving its Route 6 lab and blood raw services to a location that better fits its growing base of patients.

Read More

Apr 22, 2021

Former NFL quarterback receives vaccine at ESPN clinic, hopes to inspire youths

Former UConn and NFL quarterback Daniel Orlovsky received his first dose of the covid-19 vaccine in Bristol on Thursday -- something local officials are using to target a younger demographic who may be hesitant to get their shot.

Read More

Apr 16, 2021

Bristol Health offering program for those suffering long-term effects of covid-19

A program designed for Bristol Health employees suffering from long-term effects of covid-19, aimed at getting them back to work and again able to perform daily life tasks, is now available to the community.

Read More

Sep 16, 2020

Experts Say Routine Medical Care Is Important Amid Pandemic

Andrew Lim, MD, medical director of emergency medicine at Bristol Health, discusses on NBC Connecticut how COVID-19 affected hospital emergency departments across the state and why continuing to receive your routine care is important during the pandemic.

Read More

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